The nursing staff and aides are outstanding. All the nurses are very knowledgeable and conscientious. I am especially grateful to Eleanor, on the day shifts, and Cindy, on the night shift. Eleanor has wonderful technique with dressing changes, which minimizes the discomfort; she also has a charming sense of humor. The aides appear competent and are very courteous.
The dietary staff are punctual and courteous. The food is generally well prepared and nicely varied. (However, the evening meal could be a little more generous!) The physicians I met were very nice, though I had relatively brief contact.
Therapists in PT and OT were conscientious and supportive. I worked mostly with Michael and Irene. Both are extremely fair people and very nice to work with. I had fewer contacts with the other therapists, but I did like them all. The physical accommodations were generally satisfactory. I did notice many ants in my room and bathroom, and reported this. An exterminator will probably be necessary. Other administrative personnel, including patient advocate and social worker, were pleasant in my brief contacts.
In summary, I am very appreciative for the care I received, and I wish you all continued success in the future.
Jules White, M.D. 3.34.16
P.S The facility should look into the possibility of providing transportation to physician’s offices.